Terms & Conditions
Please take the time to read through this information carefully.

​

Please note that by making a booking an appointment with Susi at Amethyst Massage Therapy,  you are agreeing to these Terms & Conditions and the Privacy Policy. 

​

APPOINTMENTS

Upon making a booking, you will receive an email confirmation.

The confirmation has a link to a form for you to complete, that provides basic health and expectation details. Please note that any information you tell me is securely kept and used only in relation to our therapy sessions (see Confidentiality below).

​

CANCELLATION POLICY
If you need to cancel, please do so as soon as possible.

A minimum of 24 hours' notice is required to cancel an appointment. Failure to attend an appointment with less than 24 hours' notice of cancellation will incur the charge for the full appointment (this is because I may not be able to fill your appointment slot and still need to cover costs.)

If you give me more than 24 hours' notice, we can reschedule your appointment or you can have a full refund.

​

LATE ARRIVALS

It is important that the agreed appointment time and duration is adhered to. I appreciate that sometimes, things happen, and you may arrive a little later or need to leave a bit earlier than planned. This is fine, but I cannot make up the missed time by overrunning or adding time to subsequent appointments.
​

HEALTH & SAFETY​​

I am fully qualified to do the treatments provided and hold public indemnity insurance, for the services that I provide.

Due to the nature of massage and the need for close contact, I will maintain a high standard of personal hygiene and clients are asked to ensure that they also maintain a high standard of personal hygiene.

​

If I am unwell, suffering from a cold or virus, infection or general ill health, due to the risks of cross-contamination, I may get in touch to inform you of the issue at the earliest opportunity to make suitable alternative arrangements.

​

Clients are asked not to attend a massage if they are unwell, suffering from a cold or virus, infection or general ill health. Please contact me at the earliest opportunity to rearrange your appointment. If you are unwell and contact me to inform me of your illness, please note that the Cancellation Policy may still apply.

​

Amethyst Massage Therapy will not be held responsible for the loss or damage of personal items during your time at the working premises.

​

Clients under the age of 18 years must be accompanied by a parent or guardian. This parent or guardian must give permission for the agreed massage plan to be performed and will be requested to co-sign the New Client Consultation Form. They will be invited to stay in the room for the duration of the appointment, and are expected to remain present throughout the treatment.

​

Amethyst Massage Therapy holds the right to refuse any treatment if a client is physically or verbally abusive, or demonstrates inappropriate, aggressive or sexual behaviour. Such behaviour may result in a partial or total ban from Amethyst Massage Therapy, and may also result in criminal proceedings.

​

​

COVID-19
At the time of booking, you agree that you:

You have not had any of the following symptoms or tested positive for the virus:

• recent onset of a new, continuous cough

• a high temperature (typically over 37.8℃)

• a loss of, or change in, normal sense of smell and/or taste

​

DISCLAIMER
Amethyst Massage Therapy provides massage therapy and bodywork in a variety of forms, but none of these bodywork modalities is a substitute for professional medical care or counselling. I will not diagnose, or prescribe medication or medical treatment of any kind, and will always recommend referral to a GP or other qualified medical specialist or practitioner.

​

The client has a duty to provide accurate and true medical and personal information, to the best of their knowledge, and to keep Amethyst Massage Therapy up to date with details of any medication, symptoms, medical concerns or treatments they are having investigated or undergoing treatment for.

 

CONTACT DETAILS

Susi Doherty

32 Princes Terrace, Brighton BN2 5JS

0797 3677 107

susimassagetherapist@gmail.com

​​​​​​

​

​

​

​

Updated July 2023